Training

Training pathways into work and new skills.

We provide practical training for jobseekers, companies, and the public sector, covering topics from AI and customer service to Finnish society and working life. Some programmes are completely free for eligible participants.

4+
Different training programmes
8
Languages available for training
0
Cost for jobseekers in most programmes
All of
Finland—online and in person
All training programmes

Choose the right pathway for you

Each programme is designed to support employment, integration, or practical skills development.

Free—for eligible jobseekers Project
Become a multichannel customer service professional

Practical training for modern customer service work. Learn to support customers through chat, phone, and social media while using current digital tools.

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Customer service through chat, phone, and social media
Adapting communication to different situations
Handling complaints and difficult customer situations
CRM systems and digital tools
Chatbots and modern customer service tools
Official certificate of completion

Morning group 09:00–14:00 or evening group 15:00–20:00 · 30 hours over 2 weeks · Up to 5 hours a day, 3 days a week

Free—for eligible jobseekers
Free for eligible jobseekers
Contact us directly or ask your TyöNavigaattori adviser about joining the programme.
Contact us
Free—for eligible jobseekers Project
AI training—put AI into practice

AI skills are becoming a core everyday skill, not only for companies. Learn to use ChatGPT, Copilot, and Claude in job search and daily work. No technical background is required.

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ChatGPT, Copilot, and Claude—in practice, not theory
Strengthen your job search: CV, application, interview, and portfolio link
Build something ready to share, such as a website or presentation
Research companies and opportunities faster and more effectively
Our immersive and interactive learning platform
Suitable for all ages and starting skill levels
Prompting—how to get high-quality results consistently
Data security and responsible use
Small group with personal guidance
Free—for eligible jobseekers
Free for eligible jobseekers
Contact us directly or ask your TyöNavigaattori adviser about joining our AI training.
Contact us
Free in participating regions Multilingual
Multilingual civic orientation

An introduction to Finnish society in your own first language. The programme helps learners understand Finnish culture, services, and working life before their Finnish is fully developed. Finnish is taught from beginner level to A1 through an immersive and interactive platform with spoken exercises, immediate feedback, flexible starts, and live teacher guidance.

Spanish
Portuguese
+ other languages

Try it now—no login required · one exercise from the learning platform

Missä · Mistä · Mihin

See how the Finnish exercise works, or click the words yourself.

Demo running · try it yourself
KAUPPA

Press a Finnish word, or watch the demo.

Finnish society, laws, and services—in your own language
Finnish work culture and its unwritten rules
Finnish from beginner level to A1—a strong foundation for new learners
A purpose-built immersive and interactive learning platform
Spoken exercises with immediate feedback
Flexible starts—you can begin at any time
Live teacher guidance throughout the programme
Integration support services and networks
Hybrid delivery—in person and online
Certificate of completed orientation

Ask in your own region—we confirm participation when you get in touch

Participation
Depends on your region
In your own region: free—ask your TyöNavigaattori adviser about our programme.

Elsewhere in Finland? Contact us directly and we will discuss participation options.
Contact us
Paid For companies and individuals
AI training—for companies, teams, and anyone ready to learn

Hands-on live training where you build a chatbot, automations, and practical AI tools. Suitable for companies, teams, municipalities, and individuals. No programming or technical background is required.

ChatGPT
Copilot
Claude
Gemini
Make
Zapier
HubSpot
+ more
15 hours of live small-group teaching plus permanent access to 25 hours of practice material
Practical prompting for consistently high-quality results
No-code automation with Make and Zapier
Marketing automation and AI in sales
Build your own chatbot using prompts—no code required
Data security, GDPR, and responsible use
A dedicated AI coach provides real-time feedback
Pricing
Request a tailored quote
Available to companies, teams, municipalities, and individuals across Finland. Request a quote and we will recommend the best option.
Request a quote
In development HSBridge training
Knuut AI—language coaching

Voice-based Finnish practice supported in the learner's first language.

Knuut AI is an HSBridge training-development project. It is a separate service and not part of Duunijobs matching. Duunijobs connects skills with jobs through the ESCO classification.

Voice-based practice: speak Finnish every day
Guidance in the learner's first language
Finnish work culture and its unwritten rules
Complements integration training
Progress tracking for employers and education providers
Built in the EU and GDPR-compliant
In development
We welcome your interest
The service is not yet in production. Contact us if your organisation is interested in the topic.
Contact us →
AI training content

What you learn in AI training

Not abstract theory—practical skills you can use from the first session.

01

Use AI tools with confidence

Learn where ChatGPT, Copilot, and Claude fit and how to use them in your work through clear, practical use cases.

02

Practical prompting

Learn to communicate with AI for consistently useful results using examples from your own field.

03

No-code automation

Build working automations and your own chatbot with prompts and no code, using Make and Zapier.

04

AI for marketing and sales

Apply AI to content, campaigns, customer communication, HubSpot integrations, and lead workflows.

05

Data security and responsible use

Understand privacy, GDPR, and ethical questions so you can use AI confidently within your organisation's policies.

06

Measuring results

Identify which work should be automated and measure whether AI is delivering real value.

Frequently asked questions

Questions about training

Short answers about registration, pricing, and programme content.

What training does HSBridge provide?

Three main areas: AI training, customer service training, and multilingual civic orientation. Explore all programmes here: /en/training

How are the training services and Duunijobs connected?

HSBridge Oy provides training and operates Duunijobs, the ESCO-based service connecting skills and jobs. They are separate services with a shared goal: make skills visible and useful.

Who are the programmes for?

Jobseekers, companies, teams, individuals, municipalities, and education providers. Some programmes are free for eligible jobseekers.

What does the training cost?

Some jobseeker programmes are free in your own region. AI training for companies, teams, and individuals is paid— request a quote. Contact us from elsewhere in Finland.

How do I register?

Free programmes are usually accessed through your regional TyöNavigaattori service. For paid AI training or participation from elsewhere in Finland, contact us through the contact form.

What does multilingual civic orientation include?

An introduction to Finnish society in the learner's first language, plus Finnish from beginner level to A1. The immersive platform includes spoken exercises, immediate feedback, flexible starts, and live teacher guidance.

How to join

Two pathways— choose the one that fits

Free programmes are accessed through TyöNavigaattori or by contacting us. Register for paid AI training directly with our team.

Free training— for jobseekers

1

Option A—contact us directly

Use the contact form and tell us which programme interests you and where you live.

2

Option B—ask your TyöNavigaattori adviser

Ask your TyöNavigaattori adviser to refer you to our programme and mention the programme name.

3

Receive your invitation

We will send an invitation and everything needed to begin. The programme is free for you.

AI training— for companies and individuals

1

Send us a message

Send a message through the contact form and briefly tell us whether you are an individual, team, or organisation.

2

Free consultation call

We will arrange a 30-minute call to discuss your starting point and goals, with no commitment.

3

Receive your proposal and begin

We will propose the programme that fits you. New groups start regularly.